{"id":3922,"date":"2023-12-04T15:27:24","date_gmt":"2023-12-04T08:27:24","guid":{"rendered":"https:\/\/una-community.com\/?page_id=3922"},"modified":"2023-12-04T16:35:10","modified_gmt":"2023-12-04T09:35:10","slug":"faq-mobile-app-klaim","status":"publish","type":"page","link":"https:\/\/una-community.com\/id\/faq-mobile-app-klaim\/","title":{"rendered":"FAQ &#8211; Mobile App &#8211; Klaim"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3922\" class=\"elementor elementor-3922\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c1e6488 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c1e6488\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-65c75aa\" data-id=\"65c75aa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0728cb4 elementor-widget elementor-widget-image\" data-id=\"0728cb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/una-community.com\/id\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"103\" height=\"42\" src=\"https:\/\/una-community.com\/wp-content\/uploads\/2023\/02\/Header-Image1.png\" class=\"attachment-large size-large wp-image-952\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-59eaf27\" data-id=\"59eaf27\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-74cd405\" data-id=\"74cd405\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-98496c4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"98496c4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b374d14\" data-id=\"b374d14\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-99ed336 elementor-widget elementor-widget-breadcrumbs\" data-id=\"99ed336\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav id=\"breadcrumbs\"><span><span><a href=\"https:\/\/una-community.com\/id\/\">FAQ Una<\/a><\/span><\/span><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d6eac5f\" data-id=\"d6eac5f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-db7ef83 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"db7ef83\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-497c5aa\" data-id=\"497c5aa\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a1b15e6 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-spacer\" data-id=\"a1b15e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbf9066 elementor-widget elementor-widget-heading\" data-id=\"dbf9066\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Klaim<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ae5022 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6ae5022\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-611159a elementor-widget elementor-widget-shortcode\" data-id=\"611159a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><form  class=\"is-search-form is-form-style is-form-style-3 is-form-id-2314 \" action=\"https:\/\/una-community.com\/id\/\" method=\"get\" role=\"search\" ><label for=\"is-search-input-2314\"><span class=\"is-screen-reader-text\">Search for:<\/span><input  type=\"search\" id=\"is-search-input-2314\" name=\"s\" value=\"\" class=\"is-search-input\" placeholder=\"Search \" autocomplete=off \/><\/label><button type=\"submit\" class=\"is-search-submit\"><span class=\"is-screen-reader-text\">Search Button<\/span><span class=\"is-search-icon\"><svg focusable=\"false\" aria-label=\"Search\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" width=\"24px\"><path d=\"M15.5 14h-.79l-.28-.27C15.41 12.59 16 11.11 16 9.5 16 5.91 13.09 3 9.5 3S3 5.91 3 9.5 5.91 16 9.5 16c1.61 0 3.09-.59 4.23-1.57l.27.28v.79l5 4.99L20.49 19l-4.99-5zm-6 0C7.01 14 5 11.99 5 9.5S7.01 5 9.5 5 14 7.01 14 9.5 11.99 14 9.5 14z\"><\/path><\/svg><\/span><\/button><input type=\"hidden\" name=\"id\" value=\"2314\" \/><input type=\"hidden\" name=\"post_type\" value=\"post\" \/><\/form><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5870fd elementor-widget elementor-widget-spacer\" data-id=\"e5870fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c50f014 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c50f014\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-31dddf9\" data-id=\"31dddf9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-beee5d4 elementor-widget elementor-widget-spacer\" data-id=\"beee5d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7f7b19 elementor-widget elementor-widget-heading\" data-id=\"a7f7b19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Klaim<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a6cfd2 elementor-widget elementor-widget-ucaddon_post_accordion\" data-id=\"6a6cfd2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_post_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Post Accordion -->\n\t\t<link id='font-awesome-css' href='https:\/\/una-community.com\/wp-content\/plugins\/unlimited-elements-for-elementor\/assets_libraries\/font-awesome6\/fontawesome-all.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='font-awesome-4-shim-css' href='https:\/\/una-community.com\/wp-content\/plugins\/unlimited-elements-for-elementor\/assets_libraries\/font-awesome6\/fontawesome-v4-shims.min.css' type='text\/css' rel='stylesheet' >\n\n<style>\/* widget: Post Accordion *\/\n\n#uc_post_accordion_elementor_6a6cfd2 *{\n  box-sizing: border-box;\n}\n\n#uc_post_accordion_elementor_6a6cfd2 em\n{\n  font-style: normal;\n}\n\n#uc_post_accordion_elementor_6a6cfd2 .uc_container .uc-heading\n{\n\tdisplay:flex;\n    align-items:center;\n\toverflow:hidden;\n\tcursor:pointer;\n  \n}\n#uc_post_accordion_elementor_6a6cfd2 .uc_container .uc_content\n{\n    display:none;\n    text-align:left;\n}\n\n#uc_post_accordion_elementor_6a6cfd2 .uc_container .uc-heading span.ue_accordion_icon\n{\n\tdisplay:flex;\n    align-items:center;\n   \tjustify-content:center;\n    flex-grow:0;\n    flex-shrink:0;\n}\n#uc_post_accordion_elementor_6a6cfd2 .uc_ac_box.uc-item-active span.uc_dactive\n{\n\tdisplay:none;\n}\n#uc_post_accordion_elementor_6a6cfd2 .uc_ac_box:not(.uc-item-active) span.uc_active\n{\n\tdisplay:none;\n}\n\n#uc_post_accordion_elementor_6a6cfd2 .uc_container .uc_btn {\n\n    text-align: center;\n    display: inline-block;\n    text-decoration: none;\n    transition: ease-in-out all 0.25s;\n}\n\n#uc_post_accordion_elementor_6a6cfd2 .ue_post_image\n{\n  display:block;\n}\n\n#uc_post_accordion_elementor_6a6cfd2 .ue_post_image img\n{\n  display:block;\n  object-fit: cover;\n  width:100%;\n}\n\n<\/style>\n\n\n<div class=\"uc_material_accordion \" id=\"uc_post_accordion_elementor_6a6cfd2\" data-name=\"\" data-scroll=\"off\" data-offset=\"0\"  >\n    \t<div class=\"uc_container uc-items-wrapper\">\n        \t\n\t\t\n<div class=\"uc_ac_box uc-item-active\">\n  <div class=\"uc-heading uc_trigger\">\n          <span class=\"fas fa-caret-down uc_dactive bbb ue_accordion_icon\"><\/span> \n      <span class=\"fas fa-caret-up uc_active bbb ue_accordion_icon\"><\/span>\n        <em class=\"ue_heading_title\">Apa saya bisa mengajukan klaim langsung ke perusahaan asuransi terkait? <\/em>\n  <\/div>\n  <div class=\"uc_content\" style='display:block'>\n                        <div class=\"ue_post_text\"><p><\/p>\n<p>Tentu, kamu bisa mengajukan klaim langsung dengan mendatangi kantor perusahaan asuransi sesuai polis asuransi yang kamu beli.\u00a0<\/p>\n<p><\/p>\n<\/div>        \n    \n  <\/div> \n<\/div>\n\n\n<div class=\"uc_ac_box \">\n  <div class=\"uc-heading uc_trigger\">\n          <span class=\"fas fa-caret-down uc_dactive bbb ue_accordion_icon\"><\/span> \n      <span class=\"fas fa-caret-up uc_active bbb ue_accordion_icon\"><\/span>\n        <em class=\"ue_heading_title\">Bagaimana cara untuk mengajukan klaim No Claim Bonus? <\/em>\n  <\/div>\n  <div class=\"uc_content\" >\n                        <div class=\"ue_post_text\"><p><\/p>\n<p>Untuk melakukan klaim No Claim Bonus pada produk asuransi Dwiguna, silakan ikuti panduan berikut:<\/p>\n<p><\/p>\n<p><\/p>\n<ol class=\"wp-block-list\"><\/p>\n<li>Pada halaman utama, silakan buka halaman ProteksiKu<\/li>\n<p><\/p>\n<p><\/p>\n<li>Pada tab Tertanggung, pilih kartu polis yang ingin kamu ajukan klaim<\/li>\n<p><\/p>\n<p><\/p>\n<li>Pilih tab klaim dan ajukan klaim melalui tombol \u201cKlaim\u201d<\/li>\n<p><\/p>\n<p><\/p>\n<li>Pilih manfaat klaim No Claim Bonus, dan masukkan nomor rekening yang dituju, lalu tekan &#8220;Selanjutnya&#8221;<\/li>\n<p><\/p>\n<p><\/p>\n<li>Unggah seluruh dokumen persyaratan klaim yang diperlukan. Pastikan dokumen yang kamu masukkan benar, jelas, tidak buram, dan tidak tertukar dengan dokumen lain.<\/li>\n<p><\/p>\n<p><\/p>\n<li>Apabila ada tambahan dokumen pelengkap, silakan lihat informasi di bagian &#8220;Dokumen lain yang diperlukan&#8221; dan cocokkan dokumen tambahan apa saja yang sesuai dengan manfaat klaim yang kamu ambil.<\/li>\n<p><\/p>\n<p><\/p>\n<li>Setelah semua dokumen diunggah, klik &#8220;Kirim&#8221; dan pengajuan klaim kamu akan segera diproses\u00a0<\/li>\n<p><\/ol>\n<p><\/p>\n<\/div>        \n    \n  <\/div> \n<\/div>\n\n\n<div class=\"uc_ac_box \">\n  <div class=\"uc-heading uc_trigger\">\n          <span class=\"fas fa-caret-down uc_dactive bbb ue_accordion_icon\"><\/span> \n      <span class=\"fas fa-caret-up uc_active bbb ue_accordion_icon\"><\/span>\n        <em class=\"ue_heading_title\">Apa itu No Claim Bonus di pilihan manfaat klaim? <\/em>\n  <\/div>\n  <div class=\"uc_content\" >\n                        <div class=\"ue_post_text\"><p><\/p>\n<p>No Claim Bonus adalah klaim yang bisa kamu gunakan hanya untuk asuransi Dwiguna dengan catatan: Kamu hanya bisa melakukan klaim No Claim Bonus apabila masa pertanggungan asuransi Dwiguna telah selesai dan tidak ada klaim selama masa pertanggungan tersebut. Jika ada klaim dalam masa pertanggungan asuransi Dwiguna, kamu tidak berhak melakukan klaim untuk No Claim Bonus.<\/p>\n<p><\/p>\n<\/div>        \n    \n  <\/div> \n<\/div>\n\n\n<div class=\"uc_ac_box \">\n  <div class=\"uc-heading uc_trigger\">\n          <span class=\"fas fa-caret-down uc_dactive bbb ue_accordion_icon\"><\/span> \n      <span class=\"fas fa-caret-up uc_active bbb ue_accordion_icon\"><\/span>\n        <em class=\"ue_heading_title\">Mengapa pengajuan klaim saya gagal\/ditolak? <\/em>\n  <\/div>\n  <div class=\"uc_content\" >\n                        <div class=\"ue_post_text\"><p><\/p>\n<p>Pengajuan klaim kamu tidak akan diterima apabila tidak sesuai dengan ketentuan yang tertera dalam Syarat &amp; Ketentuan Una, Kebijakan Privasi Una, juga Ringkasan Informasi Produk dan Layanan (RIPLAY) terkait.<\/p>\n<p><\/p>\n<\/div>        \n    \n  <\/div> \n<\/div>\n\n\n<div class=\"uc_ac_box \">\n  <div class=\"uc-heading uc_trigger\">\n          <span class=\"fas fa-caret-down uc_dactive bbb ue_accordion_icon\"><\/span> \n      <span class=\"fas fa-caret-up uc_active bbb ue_accordion_icon\"><\/span>\n        <em class=\"ue_heading_title\">Mengapa dokumen klaim saya perlu diunggah ulang? <\/em>\n  <\/div>\n  <div class=\"uc_content\" >\n                        <div class=\"ue_post_text\"><p><\/p>\n<p>Jika kamu mendapat notifikasi untuk mengunggah ulang dokumen klaim, artinya dokumen klaim yang telah kamu input terdapat kesalahan atau tidak terbaca dengan jelas. Pastikan dokumen klaim yang kamu masukkan benar, jelas, tidak buram, dan tidak tertukar dengan dokumen lain.<\/p>\n<p><\/p>\n<\/div>        \n    \n  <\/div> \n<\/div>\n\n\n<div class=\"uc_ac_box \">\n  <div class=\"uc-heading uc_trigger\">\n          <span class=\"fas fa-caret-down uc_dactive bbb ue_accordion_icon\"><\/span> \n      <span class=\"fas fa-caret-up uc_active bbb ue_accordion_icon\"><\/span>\n        <em class=\"ue_heading_title\">Bagaimana cara memasukkan rekening saat ingin melakukan klaim? <\/em>\n  <\/div>\n  <div class=\"uc_content\" >\n                        <div class=\"ue_post_text\"><p><\/p>\n<p>1. Halaman tambah rekening akan muncul setelah kamu memilih manfaat klaim. Pada halaman tersebut, klik \u201c(+) Tambah Rekening\u201d<\/p>\n<p><\/p>\n<p><\/p>\n<p>2. Masukkan bank tujuan, nomor rekening, dan nama pemilik rekening. Kamu bisa memasukkan rekening Ahli Waris\/Tertanggung sesuai ketentuan asuransi yang dipilih.&nbsp;<\/p>\n<p><\/p>\n<p><\/p>\n<p>Catatan: Untuk klaim asuransi Kesehatan, Travel Haji, Travel Umroh, Travel Internasional, dan Travel Internasional Syariah tanpa adanya risiko meninggal dunia bisa memasukkan rekening Tertanggung.<\/p>\n<p><\/p>\n<\/div>        \n    \n  <\/div> \n<\/div>\n\n\n<div class=\"uc_ac_box \">\n  <div class=\"uc-heading uc_trigger\">\n          <span class=\"fas fa-caret-down uc_dactive bbb ue_accordion_icon\"><\/span> \n      <span class=\"fas fa-caret-up uc_active bbb ue_accordion_icon\"><\/span>\n        <em class=\"ue_heading_title\">Bagaimana cara melakukan klaim? <\/em>\n  <\/div>\n  <div class=\"uc_content\" >\n                        <div class=\"ue_post_text\"><p><\/p>\n<p>Klaim hanya bisa dilakukan apabila Tertanggung mengalami risiko yang dipertanggungkan oleh produk asuransi.<\/p>\n<p><\/p>\n<p><\/p>\n<p>Untuk melakukan klaim produk asuransi Travel Haji, Travel Umroh, Travel Internasional, Travel Internasional Syariah, Kesehatan (bukan risiko meninggal dunia), Asuransi Kebakaran, dan Asuransi Kendaraan, silakan ikuti panduan berikut:<\/p>\n<p><\/p>\n<p><\/p>\n<ol class=\"wp-block-list\"><\/p>\n<li>Pada halaman utama, silakan buka halaman ProteksiKu<\/li>\n<p><\/p>\n<p><\/p>\n<li>Pada tab Tertanggung, pilih kartu polis yang ingin kamu ajukan klaim<\/li>\n<p><\/p>\n<p><\/p>\n<li>Pilih tab klaim dan ajukan klaim melalui tombol \u201cKlaim\u201d<\/li>\n<p><\/p>\n<p><\/p>\n<li>Pilih manfaat klaim berdasarkan risiko yang dialami, dan masukkan nomor rekening yang dituju, lalu tekan &#8220;Selanjutnya&#8221;<\/li>\n<p><\/p>\n<p><\/p>\n<li>Unggah seluruh dokumen persyaratan klaim yang diperlukan. Pastikan dokumen yang kamu masukkan benar, jelas, tidak buram, dan tidak tertukar dengan dokumen lain.<\/li>\n<p><\/p>\n<p><\/p>\n<li>Apabila ada tambahan dokumen pelengkap, silakan lihat informasi di bagian &#8220;Dokumen lain yang diperlukan&#8221; dan cocokkan dokumen tambahan apa saja yang sesuai dengan manfaat klaim yang kamu ambil.<\/li>\n<p><\/p>\n<p><\/p>\n<li>Setelah semua dokumen diunggah, klik &#8220;Kirim&#8221; dan pengajuan klaim kamu akan segera diproses\u00a0<\/li>\n<p><\/ol>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p><\/p>\n<p>Untuk melakukan klaim produk asuransi Jiwa, Kesehatan (jika meninggal dunia), Dwiguna, silakan ikuti panduan berikut:<\/p>\n<p><\/p>\n<p><\/p>\n<ol class=\"wp-block-list\"><\/p>\n<li>Pada halaman utama, silakan buka halaman ProteksiKu<\/li>\n<p><\/p>\n<p><\/p>\n<li>Pilih tab Ahli Waris, lalu pilih kartu polis yang ingin kamu ajukan klaim<\/li>\n<p><\/p>\n<p><\/p>\n<li>Pilih tab klaim dan ajukan klaim melalui tombol \u201cKlaim\u201d<\/li>\n<p><\/p>\n<p><\/p>\n<li>Pilih manfaat klaim berdasarkan risiko yang dialami, dan masukkan nomor rekening yang dituju, lalu tekan &#8220;Selanjutnya&#8221;<\/li>\n<p><\/p>\n<p><\/p>\n<li>Unggah seluruh dokumen persyaratan klaim yang diperlukan. Pastikan dokumen yang kamu masukkan benar, jelas, tidak buram, dan tidak tertukar dengan dokumen lain.<\/li>\n<p><\/p>\n<p><\/p>\n<li>Apabila ada tambahan dokumen pelengkap, silakan lihat informasi di bagian &#8220;Dokumen lain yang diperlukan&#8221; dan cocokkan dokumen tambahan apa saja yang sesuai dengan manfaat klaim yang kamu ambil.<\/li>\n<p><\/p>\n<p><\/p>\n<li>Setelah semua dokumen diunggah, klik &#8220;Kirim&#8221; dan pengajuan klaim kamu akan segera diproses<\/li>\n<p><\/ol>\n<p><\/p>\n<\/div>        \n    \n  <\/div> \n<\/div>\n\n        <\/div>\n   \t<\/div>\n\n\n<!-- end Post Accordion -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d9b898 elementor-widget elementor-widget-spacer\" data-id=\"2d9b898\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96fd785 elementor-widget elementor-widget-spacer\" data-id=\"96fd785\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Klaim Klaim Apa saya bisa mengajukan klaim langsung ke perusahaan asuransi terkait? Tentu, kamu bisa mengajukan klaim langsung dengan mendatangi kantor perusahaan asuransi sesuai polis asuransi yang kamu beli.\u00a0 Bagaimana cara untuk mengajukan klaim No Claim Bonus? Untuk melakukan klaim No Claim Bonus pada produk asuransi Dwiguna, silakan ikuti panduan berikut: Apa itu No Claim [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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